Troubleshooting Tips for Koreastar Premium Gas Boiler


Features of Koreastar boilers


The boilers are designed for space heating and hot water supply

The company manufactures double-circuit units designed to accomplish two tasks - home heating and hot water supply. Floor standing units are available for wall mounting. The liquid for heating the home and for household needs is prepared separately for most devices. To neutralize the associated heating slowdown, the products are equipped with a three-stroke solenoid valve.

When the coolant is cooled to +5 degrees, the gas boiler is turned on by means of automation. This prevents the water from freezing in the pipes. Decrease in gas pressure (up to a certain limit: minimum - 4 mbar) and changes in the mains voltage do not affect the stability of the boiler.

Specifications

The power of Koreastar gas boilers, depending on their design and the volume of prepared water, varies from 10 to 40 kW. Parameter setting and operation control are carried out remotely by means of the remote control. The microprocessor board withstands voltage surges well. Also, the boilers are equipped with a remote thermostat, whose function is to turn off water heating when the temperature reaches the desired level. The design uses German-made circulation pumps and a liquid crystal display.

The performance of a specific model of the Coreastar boiler is indicated in the instructions. For the least powerful variations, it is approximately 13 l / min. The heat exchanger is equipped with additional protection, due to which the unit lasts longer. Some types of boilers are produced in versions with a closed and open combustion chamber, others - only in the first version.

Advantages and disadvantages


The equipment prevents smoke from the premises

When choosing a Coreastar boiler, buyers are attracted by the acceptable cost of these devices and the price-quality ratio: few can afford to buy a German-made unit. Well-coordinated work in the conditions of cold winters inherent in a significant part of the territory of Russia is also of interest to the owners of private houses.

Other advantages of these devices are:

  • low noise level from a running pump;
  • high-quality automatic control unit;
  • climate control option;
  • optimization of gas supply (initiation - when the burner ignites, termination - when it goes out), which saves fuel;
  • the use of a device that prevents smoke from the premises;
  • a mechanism that prevents the freezing of the coolant.

The downside is that sometimes voltage surges still cause malfunctions of the microprocessor board, despite the manufacturer's instructions on stable operation with drops within 15% on both sides of the nominal. You can prevent such incidents by installing an uninterruptible power supply.

When the owner of a boiler with a closed chamber turns on the device, he may encounter noise - this is due to the type of burner used. Such a unit should be installed in a separately equipped boiler room.

Error codes and malfunctions

In case of any malfunction in the operation of the boiler, the user must first look at the instructions. Most of the errors are listed by the manufacturer. It's just not always clear how to eliminate them. We recommend that you restart the equipment immediately:

  • Press the restart key;
  • Wait for the boiler to work again;
  • Make sure the characters disappear from the screen.

If nothing has changed, start searching for a breakdown. The table below provides solutions for different problems.

Fault codesWhat do they meanHow to fix it yourself
A01The system does not report the presence of a flame.
  • Unscrew the gas valve all the way;
  • Check the gas valve for proper operation. The pressure should be 20 mbar;
  • Inspect the ionization electrode and its wiring for integrity. Strip its contacts during oxidation, replace. Pull the part to the torch 3 mm.
A02There was a message about the presence of a flame, although there was no ignition.
  • Open the stopcocks, check if the valve opens;
  • Reload the technique;
  • Diagnose the ignition and ionization sensor, restore their position in relation to the burner;
  • Check the integrity of the wiring, the tightness of the contacts of the sensors and the control board.
A03Overheating of equipment. Boiler operation is blocked. The temperature is over 90 degrees. The thermostat has tripped. First of all, check it for serviceability. Release excess air from the system using Mayevsky taps.

Diagnose:

  • Circulation pump. If it is faulty, replace or adjust the settings. Clean the impeller blades from the blockage;
  • If the error is displayed again, repair the electronic module.
A08 / F10The heating circuit temperature sensor is out of order.Checking the sensor, its connections and contacts. In the event of a short circuit (SC) or open circuit, a new element is installed.
F05Incorrect operation of the gas removal system.Inspect:
  • Air relay connection;
  • Air diaphragm for sticking;
  • Fan performance.
  • Chimney shafts or pipes. It is often clogged with soot, soot. In strong winds, foliage and debris can clog inside. For a complete cleaning, it is better to contact your utilities.
F11The hot water NTC temperature sensor is out of order.Error F11 was displayed, what to do:
  • Check sensor for short circuit and open circuit.
  • Ring the contacts with a multimeter. Normally, the indicators are 10 kOhm.
  • Reconnect the part. In case of breakdown, connect a new element.

If ignition does not occur when DHW is turned on, inspect the three-way valve that switches heating between the circuits.

F37Low pressure in the circuit (less than 80 kPa).Make sure the pressure sensor and its wiring are in good condition. Inspect all connections and assemblies for leaks. Any damage is sealed. Turn on the make-up of the system with water.
F41The movement of the coolant is disturbed. The heat exchanger is overheating.How to fix the situation:
  • Inspect the heat exchanger for limescale deposits. Clean the tubes from deposits using reagents or citric acid. A layer of scale on the radiator interferes with the circulation of water, worsens heating, from which the unit overheats;
  • Bleed the air from the pump. Set the appropriate mode. Install a new pump if broken.
F50The electronic board does not work.Checking grounding, board for breakdown. It is better to entrust the repair and replacement of the control module to a specialist.

Unfortunately, not all Koreastar heating equipment malfunctions are indicated by a code on the display. Users complain that the devices are sensitive to voltage surges, which often affects the control board. And this is despite the manufacturer's assurances of stable performance at any races. Therefore, when choosing "Coreastar", it is worth additionally connecting a stabilizer.

Experts recommend carrying out annual breakdown prevention. Clean the unit from dirt, scale, carry out technical inspection.

Installation and operation


It is better to entrust the boiler installation to a professional.

The boiler connection diagram is given in the instructions. It is determined by the characteristics of the device of this model. Some units are volatile, others do not need power supply. In the first case, a voltage of 220 V with a frequency of 50 Hz must be supplied to the connection point. Do not use tees, extension cords, connect other devices to the source. If a specific model needs to be provided with liquefied gas, a changeover is carried out by inviting a foreman.

In the boiler room, supply ventilation must be provided using equipment that creates a continuous movement of air flows. The use of gas fuel imposes a ban on the storage of chemically active and fire hazardous compounds and materials in the room where the boiler is installed. Do not place the unit next to a window, flight of stairs or in a wall opening, and do not place heaters and air conditioning devices next to it. In case of malfunctions, an error code is displayed on the display (the decoding of the numbers is given in the instructions).

Requirements for premises

The room in which gas equipment is to be installed should be equipped with fresh air ventilation. Moreover, door and window openings cannot be classified as such if they do not have devices that ensure a constant movement of air flow - fans, holes in the door leaf, etc. When the heater is put into operation, it is forbidden to carry out construction work in the room, which can change the design of the ventilation, thereby affecting the volume of supplied oxygen.

It is prohibited in the boiler room:

  • Store fire hazardous substances and materials.
  • Store chemically active substances - chlorine, ammonia, acids, etc.
  • Place heating devices and air conditioners near the boiler.
  • Install equipment near stairs, in wall openings, near windows and emergency exits.

Selection rules

When choosing a boiler, you first need to calculate what power is required to service the dwelling. The roughest method is based on area: it is assumed that 1 kilowatt of energy is needed for every 10 square meters. To achieve greater accuracy of calculations, it is necessary to take into account the climatic features of the region where the dwelling is located, the material of the walls and the influence of various sources of heat loss. The manufacturer indicates to work with what dimensions of the premises this or that model is designed with a certain power value.

Products equipped with a bithermal heat exchanger heat the liquid faster, but do not last as long as versions with two insulated coils. Heating a living space of 300 m2 requires 3 cubic meters of gas per hour. With smaller rooms, the consumption will be lower. Using economy mode cuts spending by almost half.

Popular models


Premium 16E

The actively positioned lines are Buran and the parapet non-volatile President. But earlier series continue to sell: Ace and Premium include closed chamber models (Turbo) and open wall units (Atmo). The Bravo Turbo range only includes closed chamber units designed to be placed on the floor. The company also produces indirect heating boilers that are connected to a floor-standing or suspended boiler.

Premium 16E

The 16E mark in the name indicates that the maximum power of the unit is 16 kW, it has a closed combustion chamber and is placed on the floor. As with other manufacturers, the name of a particular boiler model informs about some of its characteristics. The number denotes the power indicator, letter A accompanies mounted boilers with an open chamber, and E - floor-standing boilers with a closed one. In Eco mode, the 16E consumes approximately 8.15 kW. It will effectively heat 160 m2 of living space. Boiler weight - 32 kg.

The efficiency of the devices of the Premium line is 93.1%. All of them are equipped with two heat exchangers: the one that works for heating is made of copper, and the one that warms water for domestic needs is made of steel. Performance allows you to prepare a shower at a cost of up to 13 liters per minute. Adjustable parameters are displayed on the LCD screen. The bypass valve protects the device from water hammer during pressure surges. Premium line models consume both natural gas and LPG.

Koreastar ace


Koreastar ace

This series is sharpened for the fastest possible heating of water.The devices have a bithermal copper heat exchanger. When operating in water heating mode, even low-power versions show a capacity of 10 liters per minute. The boilers have a built-in bypass (bypass), which makes them suitable for use with radiator equipment equipped with temperature controllers. The efficiency of the models is in the range of 90-91.2%, the power is in the range from 10 to 32 kW.

Koreastar boilers are well suited for servicing premises up to 320 m2, also providing hot water supply. The devices are equipped with blocks that ensure operational safety: protection against freezing of the coolant, against water hammer, anti-blocking of the main components.

Korean diesel heating boilers Korea Star

Each buyer wants to purchase a powerful, but at the same time compact and quiet heating device that can save on heating and ensure a warm winter. That is why, focusing on the interests of consumers, the company offers a line of Korean boilers for wall-mounted low-noise gas units with a fuel saving function. The circulation pump has an anti-freeze function for the fuel, which guarantees a long service life. For convenient use at a distance, the complete set includes remote controls for regulating the temperature of heating and fuel.

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